30 years empowering

Businesses
Innovations
Communications
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Explore our journey

"We are proud to work with some of the largest companies in Serbia and region."

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04 Telekom srbija
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thirty years

30 years empowering

Businesses
Innovations
Communications
Previous slide
Next slide
Explore our journey

"We are proud to work with some of the largest companies in Serbia and region."

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Artboard 2
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04 Telekom srbija
02tln

Exceptional CX with the tailor-made contact
center solution

Ex
ta
ce

Reshape your customer experience with our state of the art contact center solution. Trusted by industry leading companies our solution can power up your customer support team and delight your customers, while achieving maximized performance.

SHOW ME HOW

Exceptional CX

Next-level Digital Branch
Experience

Digital workplace

Ne
Ex

Transform your traditional branches, shops and venues into fully digitalized and interactive experience. Branch of the future is interactive, digital, multi-service and focused on premium customer experience.

START TRANSFORMATION

Digital workplace for seamless communication

Next-level Digital

Di
se

Embrace the power of advanced communications and increase employee satisfaction and productivity. Driving force behind every successful business is advanced employee engagement and marged communications in one unique company eco-system.

BRING PEOPLE TOGETHER

Adventage of paper-free
workplace

Adventage of

Ad
wo

Digital transformation helps companies to achieve multiple benefits by transforming your business from paper based forms to a paperless work environment.

START TODAY
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algotech

Stories worth sharing!

Get inspired by our partners’ successful experience from working with Algotech.

Stories worth sharing!

Stories worth sharing!


Get inspired by our partners’ successful experience from working with Algotech.

Get inspired by our partners’ successful
experience from working with Algotech.

Digital Shops

Digital Shops

In May, Mobile operator Vip mobile opened two modern and fully digitalized centers. Dejan Turk, CEO of Vip Mobile, officially opened the first digitized center in Smederevo in the presence of numerous guests and users, while the second store started operating in the new shopping mall in Belgrade – Ada…
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Telenor Contact Center

Telenor Contact Center

Telenor Srbija, as a part of PPF Group, since 2006, when it came to the Serbian market, has become the biggest mobile operator in the country, with more than 3 million satisfied customers from all spheres of private and business sector.
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Donesi Contact Centre

Donesi Contact Centre

When the Corona virus appeared in early 2020, every industry was affected to some extent. While many of them have experienced negative consequences of lockdowns, there are those who have barely felt them or the consequences turned out to be positive.
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What Our Clients Said About Us?

01-02
"We are very happy and proud of the cooperation we are having with Algotech, which gave us an opportunity to introduce the most innovative and modern technologies within our pharmacies all over the country. It is a great pleasure to work with a team that is ready to listen to us, understand our needs, but also to respond quickly to all our requests at any particular moment. We’re more than positive that we will work together in many years to come in order to increase the satisfaction of our customers."
Natalija Raičević, Marketing Director at BENU Apoteka
01-02
"Providing a premium, advanced customer experience is one of the A1 Serbia top priorities. In order to achieve this mission on a daily basis, it is of great importance to us to have a partner who shares the same values and understands the needs of our business and customers. Long-term cooperation with Algotech allowed our customers to get complete digital experience within A1 centers. At the same time, A1 Serbia as initiators of digital transformation, has in Algotech a true ally in creating modern solutions."
Branka Pudrlja Durbaba, Senior Market Director/CMO, A1 Srbija
01-02
"Over the past years, Algotech was one of the most important business partners for Sberbank Serbia, which provided us with its strong support and inspire us to continue to develop all our services and fulfill different needs and requirements of our shareholders, clients, other business partners, etc. At the same time, Algotech helps us to improve our business strategies and approaches always with the special focus on all Bank`s corporate values, client needs and expectations, innovations, integrity and teamwork...
01-02
...Cooperation between Sberbank Serbia and Algotech, especially during the last two years, was very successful and fruitful. Due to the Covid-19 pandemic, our biggest concern was safety and health of Sberbank employees and clients. Because of that, Sberbank Serbia upgrade Banks IP telephony system and upgraded its agents’ application in order to provide its Contact center employees with all technical capabilities to work from their homes. With this new technology, which helped us to successfully answer to different Covid-19 challenges, we became much faster and more flexible than we expected."
Igor Isailović, Head Contact Centre Department, Sberbank Serbia

NEWS

NEWS

Transforming Supply Chains: Algotech Partners with Kinaxis

In a time when agility and efficiency are crucial, Algotech is proud to announce a significant new partnership with Kinaxis,…
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How AI Can Take Call Centers and Their Agents to the Next Level

When used judiciously, AI not only saves time for agents and callers but also enhances overall operational efficiency and increases…
Read More

Algotech and Logate Partner Up to Improve CX in South East Europe

Algotech has announced a partnership with Logate, a Montenegrin software company, which will bring Logate’s contact center solution Connect to…
Read More